The Florida Relay Systems (511) assists individuals with hearing and speech impediments in communications with those without 9-1-1 access.

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The statement is incorrect because the Florida Relay System, also known as 711, is designed to assist individuals who are deaf, hard of hearing, or have speech impairments in making phone calls, including to 911. It provides a service whereby specially trained operators facilitate communication between these individuals and those who do not have hearing or speech difficulties. Thus, the presence of the Florida Relay System allows for accessible communication in emergency situations, including situations requiring 911 services, ensuring that all individuals can access emergency assistance regardless of their communication abilities.

Therefore, the correct understanding is that the Florida Relay System actively promotes inclusivity in emergency communication, rather than being solely for individuals without 911 access.

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