What should PSTs avoid when handling personal data?

PSTs must maintain a high level of confidentiality and security when handling personal data. Revealing this information to unauthorized parties exposes individuals to risks such as identity theft, harassment, or other violations of privacy. This breach not only undermines public trust in emergency services but also contravenes legal standards and organization protocols that dictate how personal information should be protected.

Protecting personal data is a fundamental responsibility of PSTs, who often have access to sensitive information during emergency calls. Thus, safeguarding that data against unauthorized disclosure is paramount in their role. This focus on confidentiality aligns with protecting the integrity of the information and respecting the rights of individuals.

While the other options touch on different aspects of data management, they do not specifically center on the critical issue of unauthorized disclosure, which is central to the responsibilities of PSTs in their day-to-day operations.