What should telecommunicators prioritize when assessing a potential active shooter situation?

In assessing a potential active shooter situation, telecommunicators should prioritize the location of the shooter. This information is crucial for law enforcement and emergency responders as it helps them understand where to direct their response. Knowing the shooter's location can provide vital insights into the immediate danger to victims, the physical layout of the scene, and potential routes for evacuation or other tactical decisions.

While understanding the number of victims, the type of weapon used, and the caller’s emotional state are all important aspects to consider, the priority must be given to identifying the shooter's location. This enables a more effective and timely response to neutralize the threat and provide assistance to those in danger. Focusing on the shooter’s location allows responders to strategize their approach and ensures that any actions taken will be based on the most critical factor at hand: the immediate threat.